Mutual Heights Community Website

Mutual Heights Community Website

Mutual Heights is a sectional title scheme (as defined in South African law), located in a noteworthy art-deco building in Darling Street, Cape Town. This web site serves the needs of the Mutual Heights Community: owners, residents, tenants, the managing agents, service providers, and others.

These are the RULES for the Mutual Building while the national lockdown persists:

1. Security Services - Contracted security companies will attempt to continue as normal, with all staff stationed at their posts.

2. Visitors - No visitors will be allowed in the building, unless essential (medical practitioners, paramedics, immediate family).

3. Deliveries - To be collected at the main entrance.

4. Cleaning Services - All contracted cleaning services are to continue.

5. Refuse Removal - This will continue as normal.

6. Common Areas - The gym will be closed and locked.

7. Maintenance issues - Plumbers and electricians are available for emergencies.

8. Contract Work – Contractors’ projects will be suspended with immediate effect.

9. Insurance claims - Insurance claims can still be logged by emailing

10. Managing Agents - The managing agent will be working remotely and is available via email:

11. Emergency Numbers

  • Fire Department - 10107
  • Ambulance - 10177
  • Flying Squad/Bomb Squad - 10111
  • Municipality Services - 086 010 8000
  • Provincial Covid-19 hotline: 021 928 4102

Recommended preventative actions:

  • Do not shake hands - rather offer a slight bow, bump elbows or bump fists
  • Use disposable surgical masks to prevent you from touching your eyes, nose and mouth
  • Use disposable gloves when active outside in areas that might be contaminated  
  • If no gloves use a knuckle to call the lift or switch a light - not your finger tips
  • Open doors with a closed fist or your hip - only use your hand if there is no other way
  • Use disinfectant wipes where they are provided in shops and eateries
  • When you get home wash your hands for 20 seconds with soap or use sanitizer (>60% alcohol to be effective)
  • When you can't wash immediately, have sanitizer ready at your front door and in your car
  • Cough or sneeze into a disposable tissue and then discard it, or use your bent elbow if you have to
  • Everything that is associated with infected people will be contaminated and potentially infectious

Further information

Click the Department of Health logo above for more information from the Government.

These additional fact-checked notes are based on recent advice from Professor James Robb, sometime professor of pathology at the University of California San Diego and one of the first molecular virologists in the world to work on coronaviruses:

  • This virus is spread in large droplets by coughing and sneezing. The air will not infect you but all the surfaces where these droplets land, including clothing, are thought to be infectious for a week or more.
  • You will not be infected unless your unprotected face is directly coughed or sneezed upon, or if your touch your face with a finger or other thing that carries the infectious virus.
  • This virus only infects your lungs, through your nose or mouth - it is lung-specific. A mask will not prevent the virus in a direct sneeze from getting into your nose or mouth - it is only to keep you from touching your nose or mouth.
  • Zinc lozenges have been reported to be effective in stopping viruses from multiplying in your throat and nose, although they are not guaranteed to 'kill' a virus. You can consider using them when you begin to feel ANY "cold-like" symptoms beginning. It is best to lie down and let the lozenge dissolve in the back of your throat.  See for fact-checking.

Further sources of information and assistance

Western Cape Government Department of Health information:

General Public Coronavirus help line in South Africa:
0800 029 999 (24 hours)

Tygervalley Hospital is designated for receiving cases in Cape Town:
021 938 4911 (24 hours)

The Mutual Building

Opened in 1940 as the headquarters of what is now the Old Mutual insurance and financial services company, the "Mutual Building" (or "Mutual Gebou" in Afrikaans) was reportedly then the tallest building in Africa apart from the Pyramids in Egypt, and it had the fastest lifts - they still work, and they are still fast. It is one of the finest art deco buildings in the southern hemisphere, but with neo-classical features; it was one of the first conversions of an office building to residential use in the central business district of Cape Town.

  • Read more about the history of the building here.
  • See the wikipedia page here.
  • See the location of the building on Google Maps here
  • Download a 30-page copy of the Wikipedia pages (2Mb) here.

Faircape Management Services were appointed to manage the building, with effect from 1st March 2020.

The granite cladding of the building is said to have come from a single boulder on the Paarl Mountain

The community

The community at Mutual Heights includes permanent residents, tenants, and short stay visitors. The care of the building and the community is the responsibility of the managing agents, supported by a building manager and a concierge.

What is your interest in the building?:



Since the inception of the scheme in 2005, the value of apartments in the Mutual Building has increased steadily. Cape Town continues to attract international attention from businesses and holiday makers, and there is a rising city-centre population of professional people looking for accommodation. Apart from the obvious convenience of living right in the city centre, with parking for your car, the exceptional nature of this heritage building will always attract the attention of art deco and architectural specialists. The ongoing cost of owning space in the building is reasonable, the levy rate has always been within a few percentage points of the average.

Registered users of the web site (owners and their nominees) can manage their visitors, submit maintenance requests, submit community reports, and access other useful information.



A large number of the apartments in the building are rented out on a long-term basis. The management office does not get directly involved with the management of tenancies but the local independent agents will all be willing to help. Living in the city centre has huge advantages. Within walking distance there are: supermarkets, fine food shops, the main post office, restaurants, coffee shops, chemists, doctors and opthalmologists. Apart from these basics, the building is a short step away from the City Hall (symphony concerts in the season), the Fugard Theatre (continuous theatre productions) and the occasional jazz club.

Just dwell for a moment on the opportunity to live so close to your city centre job; the location is particularly convenient for those involved with Parliament and the government of the Western Cape.


Short stay visitor

The rise of Cape Town as a world-class conference and holiday destination has led to a rising demand for places to stay in the city centre, and it is not surprising that some of the apartments in the Mutual Building are now available through booking channels such as and At Mutual Heights we manage the accommodation of short-stay visitors through our web site - it is the responsibility of owners (or their agents) to register you ahead of your arrival, so that you can be appropriately welcomed. The Concierge is on duty during normal working hours; otherwise our security desk deals with arrivals.

Please make sure that your host provides us with all the information that is needed to register you - when we have it you will receive a confirmation by email.

The team

There are several people concerned with day-to-day and longer term management of the sectional title scheme, but here are just three that you might like to know about: the 'Webmaster', the Building Manager, and the Concierge.


Web site

Andy Bytheway is a retired senior academic who moved to South Africa in 1998. He has been developing and curating the community web site since the early days in 2016 - just one of his retirement projects. He was chairman of the Mutual Heights trustees from 2008 to 2020.

Building manager

Building manager

(Vacant - recruitment is in progress)



Jose Vital was appointed Concierge in 2017, after a period of time as senior Security Officer. He is the point of first contact for visitors at the front desk, and can deal with all those difficult questions about living and working in Mutual Heights. He speaks English, French and Portuguese.

Notices and news

Recent notices

(25 Mar 2020) Lockdown rules: Rules have been agreed to manage the present risks of the Covid-19 pandemic in our building

(02 Mar 2020) New Managing Agents: Mutual Heights is now managed by Faircape Management Services

(27 Feb 2020) 2020 Cape Town Cycle Tour: The Cape Town Cycle Tour will take place on Sunday, 8 March 2020

Recent news

(01 Apr 2020) Covid-19 Lock down: The Mutual Heights WhatsApp Group is active - and recommended

(26 Mar 2020) Covid-19 Lock down: New Mutual Heights Whatsapp Group: A new Whatsapp group has been set up for residents and others

(20 Jan 2020) 2020 Cape Town Cycle Tour - 8 March 2020 - Start Road Closures: Please see the attached message from the organisers

Recent advisories

(24 Feb 2020) Building Manager recruitment is in process. Please contact Jose (Concierge, 067 027 5411 inc WhatsApp) or Peter McRae-Samuel (FMS Portfolio Manager, 021 815 5850) for assistance.

(11 Nov 2019) NOTICE OF FILM SHOOT INSIDE THE BANKING HALL - A film shoot will take place in the banking hall from the 12 November 2019 - 26 November 2019. Shooting will take place between 8 am - 6 pm on the dates specified.


Do you want to get in touch?

Thank you!